Managed Service

Managed Service

Think back to Pittsburgh in the early 90s. Now, picture an office. Whether you worked in one or have only seen these mythical places on tv and in movies, the technology that comes to mind in these spaces is pretty primitive by today’s standards. It was a simpler time with simpler networks and machines, which made providing adequate technical support pretty easy, too. Today that’s not the case. In order to catch problems before they bring your business screeching to a halt, it helps to have your technology do some of the work for you. That’s where managed support comes in.

Success factor and Business Requirement Analysis
Technology Assessments
TCO and Business Justification Strategy
Non-Vendor Biased Solutions Evaluation
IT Organizational Assessments
Security and Compliance Review
Process Management Analysis
Billing and Cost Insight (Chargeback/Show-back)
Business and Organizational Culture Shift


Virtix’s managed service helps us catch technical difficulties before they interrupt your workflows.

When it comes to managed support, Virtix has two major goals. First, we want to make sure that anything on your network that could cause a problem for end users if it broke sends an alert before it actually breaks. If a security structure is compromised or a connection fails, we will know about it in advance, allowing us to fix the problem as seamlessly as we possibly can.

Our second goal is to make sure that when we do get an alert that something may be amiss, something is actually going wrong. We don’t want to waste your time fretting over things that turn out to be non-issues. That’s why we dedicate a lot of time and energy to getting those alerts right.

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“When I say we are Driven to Deliver the Best Solutions, we mean it. We strive to qualify the right solutions based on customer needs, every time. We are proud of what we have done but are also constantly driven to innovate. This is our promise and our pledge to all of our current and prospective clients.”

Leon M. Robinson – President

Don’t let your business’s IT expenses break the bank.

Running a company is expensive, and one of the biggest drains on your funds is probably your current set of IT solutions. And that’s your problem right there: you don’t have one provider who can meet all of your company’s technical needs.

Virtix is here to help. We offer all of the support that any Pittsburgh business could need. When you take advantage of our other services, we can bring you managed service for a fraction of what it would cost to implement managed service alone.

Is Your Infrastructure Software Defined?

Focusing on a single technology without taking a look at the whole picture usually leads to an endless cycle of work.  The only way to break this cycle is to be strategic.

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Roberta Ericsson
Focus on running your business, not worrying about whether or not your tech solutions will be working tomorrow.

You’re in the business game, and you’ve worked hard to get where you are today. There are plenty of things you have to worry about with your business, but your technology shouldn’t be one of them. Your technology just needs to work, period-- it’s too essential to your company’s day-to-day functioning.

At Virtix, we want to take IT off of your plate. We have the perfect combination of experience and cutting-edge technology to put your mind at ease. With our managed services, you can rest assured that your network is monitored 24 hours a day, giving you more time to do what you do best: run your business!

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Overall webdesign projects
Other projects

Software as a Service, Hybrid Cloud, Server-less Applications, Disaster Recovery as a Service… what's right for you?

Navigate the Sea of Choices.

What services or workloads should you migrate to the cloud? The options are seemingly endless.  Demystify your cloud confusion with Virtix IT’s assistance.

Public, Private, Hybrid and Automated.

Cloud computing isn’t a matter of “where”, you store and run your applications but rather, “how”.  Cloud computing is all about shifting where your IT personnel puts their focus and transitioning from rigid traditional infrastructure to a flexible, automated software focused computing paradigm.

Establish a culture that embraces change.

Break the, "can't" mentality that can plague many established businesses.   Virtix IT is your ally and we can help you evolve your business through a collaborative dialogue about what you can accomplish and how to get there.

Strategy is the Key.

It is very common to have projects or initiatives that are based on the newest wave in technology.  This makes future decision making more problematic and eventually leads to, “vendor lock”.  Our strategic approach provides our customers maximum flexibility and sets us apart from other cloud services vendors.

Contact us to learn more about our Cloud, Automation and Next Gen Computing.